Prescriptions
Repeat Prescriptions
Online Repeat Prescriptions
To allow you to order your repeat prescriptions online you will need to register for an online account, to do this you have two options:-
1.The New NHS App (Requires a smart phone)
You can download the new NHS App and once registered this will allow you to order prescriptions and book an appointment at any time using your smart phone.
For more information and to download the app please Click Here
2.Patient Access
You can register for a Patient Access account and once registered this will allow you to order prescriptions and book an appointment at any time using either a smart phone or computer.
To register for a Patient Access account please Click Here
PLEASE NOTE to validate your Patient Access account you will need to visit one of the surgeries and show photo ID.
How to Order
Patients on regular medication will require repeat prescriptions and for a safer, speedier service, prescriptions are all computerised. Your doctor should have entered onto the computer what medication you are taking and each time a new prescription is issued on the computer, a new repeat slip is generated for you to make your next request. Requests for repeat prescriptions are not taken over the telephone. This is for medico-legal reasons as errors can occur in verbal communication. You can use the online repeat prescription service, bring your repeat prescription request into the surgery or email our dedicated prescription email on sxicb-esx.prescriptionstx@nhs.net. You can also contact your local pharmacy to order on your behalf.
Please allow a minimum of 4 days from when you submitted the request before checking with the pharmacy and surgery. Pharmacies are also struggling under the pressure of the amount of prescriptions they are receiving and therefore prescriptions are taking longer to process.
Please be advised that medication requested by the hospital can take up to 10 working days to process/issue.
We can send your prescription direct to a nominated chemist, or you can also collect your prescription from the surgery and take it to a chemist of your choice.
Housebound Patients
If you are a housebound patient, please telephone and request your repeat prescription from your usual pharmacy. We can no longer take the request over the telephone. Your pharmacist will then contact us to request your medication for you.
Pharmacy Management Systems
Some local pharmacies offer a prescription management service whereby you go direct to the pharmacy to arrange your repeat medication in advance. For details on services please ask your local pharmacy.
Prescription Fees
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
NHS Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month PPC: £31.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.
Medicine Waste Campaign
We are working closely with our local pharmacy team to try and encourage everyone of our patients to ensure that they only order required items on repeat prescriptions. It is important to not stock pile medications and please update us if any of your medications need removing from your repeat.
The medicines management team have sent us links to share with you:
Medication
Medication Reviews
Patients on repeat medication will be regularly reviewed. If you are sent a letter to attend for a review or to undertake blood tests, please ensure that you book your appointment to avoid unnecessary delays to further prescriptions.
Going abroad
If you are leaving the country for more than 3 months, you will need to register with a local doctor for your continuing medical needs.
GPs are not required by their Terms of Service to provide prescriptions for the treatment of a condition that is not present and may arise while the patient is abroad. Persons who have left the UK, or who are intending to leave the UK, for more than 3 months are not normally allowed to continue to be registered with a practice.
The NHS accepts responsibility for supplying ongoing medication for temporary periods abroad of up to 3 months. If a person is going to be abroad for more than three months then all that the patient is entitled to at NHS expense is a sufficient supply of his/her regular medication in order to get to their destination, where they should then find an alternative supply of that medication.
For more information regarding the rules with taking medication abroad please click: https://www.nhs.uk/common-health-questions/medicines/can-i-take-my-medicine-abroad/
Page created: 01 August 2019