Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

We do not take repeat prescription requests over the phone.

Collecting your prescription

Please allow a minimum of 4 days from when you submitted the request before checking with the pharmacy and surgery for collection.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

If you have a repeat prescription, our practice pharmacist will carry out a regular review with you over the telephone. We will contact you when your review is due and will advise you if you require any test prior to the review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

Housebound Patients

If you are a housebound patient, please telephone and request your repeat prescription from your usual pharmacy.  We can no longer take the request over the telephone. Your pharmacist will then contact us to request your medication for you.

Pharmacy Management Systems

Some local pharmacies offer a prescription management service whereby you go direct to the pharmacy to arrange your repeat medication in advance. For details on services please ask your local pharmacy.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Medicine Waste Campaign

We are working closely with our local pharmacy team to try and encourage everyone of our patients to ensure that they only order required items on repeat prescriptions. It is important to not stock pile medications and please update us if any of your medications need removing from your repeat.

The medicines management team have sent us links to share with you:

Going abroad

If you are leaving the country for more than 3 months, you will need to register with a local doctor for your continuing medical needs.

GPs are not required by their Terms of Service to provide prescriptions for the treatment of a condition that is not present and may arise while the patient is abroad. Persons who have left the UK, or who are intending to leave the UK, for more than 3 months are not normally allowed to continue to be registered with a practice.

The NHS accepts responsibility for supplying ongoing medication for temporary periods abroad of up to 3 months. If a person is going to be abroad for more than three months then all that the patient is entitled to at NHS expense is a sufficient supply of his/her regular medication in order to get to their destination, where they should then find an alternative supply of that medication.

For more information regarding the rules with taking medication abroad please click: https://www.nhs.uk/common-health-questions/medicines/can-i-take-my-medicine-abroad/